Frequently Asked Questions
Got Questions? We’ve Got Answers!
What are generic medications?
The Generic medications are the ones that are equivalent substitutes to the branded drug. And the generic drugs comprises of the same active components, just like the branded counterparts. Also, they are available in similar strengths as well as dosages just Like the Originals.
Why generic medicines are cheaper in comparison to branded ones?
The generic medications come at a cheaper cost in comparison to the branded drugs. As the manufacturers of such products don’t actually make huge investments in development and marketing. At the same time, many of the generic drugs are FDA-approved, meeting rigorous standards while at the same time being equally safe and highly effective.
Is it safe to buy drugs from your online medicine shop?
Definitely yes! The medications we provide are available in retail as well as mail-order pharmacies.
Our online pharmacy shop is in good standing position, staffed with licensed medical practitioners, pharmacist, provide the valid prescription to the customer for filling the order.
How much is the estimated time for the delivery of medicines from Safe Generic Life pharmacy?
The time typically depends upon delivery duration & it varies on the basis of the area of the customer. The non-Metro region medicine delivery take typically longer. You can check the status of your order by contacting our customers supporting!
Do I require prescription to buy medicines from your e drug store?
No you can take the telehealth consultation from our Healthcare experts. Simply speak to one of our licensed and experienced Healthcare practitioners, & receive e script straight into your text box.
How can I track my order?
After dispatching your order from the warehouse, our team will be forwarded in you an email informing you that your parcel is upon the way. Also, our delivery partners will be providing you with a link for tracking the parcel. The customer can check the status of their order during any time by simply logging into their account.
How to make the payment for my order?
Our medicine shop accepts the payment in many different modes like:
- PayPal
- Visa/ MasterCard
- Debit card
- Credit card
- And others
Will my order be kept confidential?
Definitely yes! Whatever information is collected by our telemedicine store, everything is kept strictly discrete and confidential. Our team never forwards any information to a third party for any kind of purpose.
What happens if I get the damaged or wrong product delivery?
Under the condition of receiving a damaged or wrong order from our cheap medicine store, you can immediately get in touch with our customer support team. This is for the purpose of initiating a return/ refund procedure. Make sure to provide the imaginary evidence of the damaged/ wrong item while adhering to the specific instructions for return or refund.
Do I need to stay at home for receiving the order from your online medicine shop?
Yes either you or any of the responsible adult of your family need to stay at home for receiving the order from our online pharmacy. In case of any questions, simply get in touch with our customer support team!
Do you offer discounts & any schemes on medicine purchases?
Definitely yes! You can get 100% genuine generic medications at a lucrative discount with extra off on your first order! Visit the website for finding more about our discount offers & other attractive schemes!
Contact Information
Our telemedicine Consults are private, confidential, judgmental free. All our Healthcare services have been developed to extend the personalized treatment plan, tailored specifically to your unique requirements.